Teachers are under enormous pressure and a large portion of that stress is directly related to parent communication.
What teacher has not received a nasty, angry, abusive, or unpleasant email at one time in their career? There is no education course that I am aware of, that specifically teaches teachers how to manage unpleasant parent communication in a practical and effective way. Instead, teachers feel left to defend themselves from what feels like an onslaught of accusatory, disrespectful, and angry emails—the ones that call into question their competence and integrity.
Based on my years of experience as a teacher and school administrator this book will teach you how respond to those unpleasant parent emails in a way that results in a positive response from a parent.
• Learn why these kinds of emails end up in your inbox.
• Learn about the common needs and emotions of school parents.
• Learn how to deal with your emotions so that you can respond without escalating the situation.
• Learn the 11 things you must include in your response to get a positive response from the parent.
• Use the wording from multiple sample email templates to write your own email responses until you get the hang of it.
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